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Horizontal infographic titled ‘A 30-Day Playbook’ with four weekly milestones: handshake icon for Days 1–7 ‘Engage stakeholders,’ light-bulb icon for Days 8–14 ‘Run empathy sprints,’ shield icon for Days 15–21 ‘Stand up a governed sandbox,’ and rocket icon for Days 22–30 ‘Prototype, test, iterate’ each paired with one-sentence descriptions below a connecting timeline line.

Design-Led AI Data Platforms: Putting People First

Design-Led AI Data Platforms: Putting People First From Empathy to Insights: Why Human-Centered Design Still Matters Human-Centered Design

A diverse group of citizens using tablets and phones in front of a modern government building, with cloud data streams and digital icons above.

Human-Centered Design + Cloud Data Platforms

Human-Centered Design + Cloud Data Platforms How agencies are finally delivering citizen-first digital services Building a brighter, more

Salesforce Well-Architected Framework and CloudThinking Human Centered Design (HCD)

Picture the HCD diagram as a living ecosystem. At its center lies Salesforce Data Cloud our “digital nervous

Diverse Professionals: Four team members from different backgrounds working together, each engaged in a distinct role. Action Highlights: One person on the right uses a touchscreen console. Another on the left guides a flowing data line between platforms. A team member in front interacts with a chatbot-style AgentForce avatar on the interface.

CloudThinking Pivots to Salesforce Data Cloud & AgentForce Strategy

Accelerating a future where real‑time insights and ethical AI put people first. HERNDON, Va. June 17, 2025 CloudThinking

3 young workers collaborating in an office setting.

Agentic AI Is Here. Now Let’s Reimagine the Human Workplace

Welcome to the future of work, where agentic AI isn’t a threat, it’s your team’s new superpower. Tools

Leveraging Existing Resources for Maximum Social Impact: A CloudThinking Perspective

The rapid advancement of technology and the abundance of intelligent minds in our world today present us with

Innovation at the Intersection of Uncertainty and Possibility: The Spirit of Harambee

Introduction: Growing up in Kenya, there was one scene that repeated itself so often it became almost iconic:

Empowering Communities with Technology

In today’s rapidly evolving digital landscape, the potential for technology to transform organizations and enhance their impact on

Design Thinking Workshops: EmpoweringTeams with Human-Centered Approachesto Solve Complex Challenges

In today’s fast-paced and ever-evolving landscape, organizations face increasingly complex challenges that require innovative solutions. Design Thinking Workshops

Unlocking Insights Through Experience: The Power of Embodied Knowledge in Business

In the fast-paced world of business, where data and analytics reign supreme, it is easy to overlook the

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